Ombuds Program

Need help connecting with a Realtor® before filing an ethics complaint? Or perhaps you’d like assistance from someone who can facilitate constructive communication, and advocate for consensus and understanding. Our Ombuds is here to help.

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Meet Minnesota Realtors® Ombuds

Heather Zebott, our resident Ombuds, serves as Minnesota Realtors® Risk Management Coordinator. With her professional background in law and the real estate industry, she provides expert insights for parties who want to resolve disputes into NAR Code of Ethics and real estate licensing requirements to help parties facilitate discussion when disputes arise.

After a successful career as a Real Property Appraiser, Heather received a degree in the Paralegal Program at Inver Community College in 2011. Before joining Minnesota Realtors® in 2015 she worked at a law firm where she assisted with bankruptcy, estate planning, probate and real estate matters.

Heather Zebott

I became a paralegal because I wanted to assist people with life issues involving the law. Being an Ombuds perfectly combines my desire to help people with my love of the real estate business.

Heather Zebott

Heather Zebott

Phone: 952-912-2669